Without change management, there is a major risk of failure in implementing a new business or transformation strategy. Change involves adopting new mindsets, processes and technologies and change management helps people make the transition successfully.
We work with executives on a range of strategic and transformational challenges:.
Organization/target operating models
Outsourcing planning and transitions (ITO/BPO)
Post merger integration
Organization Readiness Assessment
Assess the organization's aptitude for change
Develop the recommendations to guide the design of the change program and to transform the culture to attain the desired state.
Stakeholder Analysis and Engagement
Identify key stakeholders
Understand stakeholders requirements and preferences
Establish change agents in the organization
Understand the change impact on people in the organization, including the process and technology dimensions
Prioritize the different impacts and develop effective mitigation strategies
Communication Strategy, Planning and Execution
Ensure adequacy, timeliness, consistency and that the context of communication is maintained
Establish a two-way communication network
Develop targeted communications to stakeholders with varying degree of buy-in for the change
Create organization design and governance models
Assess the impact of change on the organization structure
Develop an effective organization structure to operate after the change
Determine which roles/responsibilities will be changed or eliminated
Skill Gap Assessment and Training Needs Analysis
Determine what skill gaps may exist on human resources that may affect their performance once the change is implemented.
Develop a comprehensive training plan and associated material to support the change